Tagged: Collaboration

Google Cloud Next ’19 live stream

For market observers, in this post I want to notify about Google Cloud Next. The event begins at April 9th, 2019 in San Francisco. However, you can watch it online at April 9th, 19:00 h (CET) on YouTube. The event is about news all around Google’s cloud services. There are “special” tracks you can stream which are regarding communication and collaboration services with the G Suite. I added the links to these communication and collaboration sessions at the bottom of this post.

Conclusion, opinion and summary

Why do I share this? In my opinion it’s important to observe the communication and collaboration market and always stay up-to-date. To know (different) communication and collaboration services’ capabilities helps in discussions regarding pros and cons plus adds more value to advisory services. 

Additional Resources

What’s new in Microsoft Teams for September 2018?

There are a some interesting news regarding Microsoft Teams for this/past month (August/September 2018) which I’d like to sum up and share with you:

  1. Skype for Business Online and Teams feature-parity is reached based on the official roadmap (pretty nice!)
    (Cp. external source: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Microsoft-Teams-is-now-a-complete-meeting-and-calling-solution/ba-p/236042, roadmap https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf)

    1. Messaging feature-parity (for details see above external links)
    2. Meetings feature-parity (for details see above external links)
    3. Calling feature-parity (for details see above external links)
    4. Replace Skype for Business Online over time with Teams
  2. You can now choose your mic and speaker (headset) before joining a Microsoft Teams Call/Conf
    (Cp. external source: https://www.petri.com/microsoft-fixed-one-annoying-aspects-teams)
  3. Microsoft Teams Launches Canada, Australia and Japan Data Residency
    (Cp. external source: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Microsoft-Teams-Launches-Australia-and-Japan-Data-Residency/ba-p/237827, https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Microsoft-Teams-Launches-Canada-Data-Residency-Australia-and/ba-p/227178)
  4. I’m also looking forward to Microsoft Ignite 2018 to get some Team news and insights …

Enjoy working with Teams and the extended rich feature set.

Get Microsoft Teams for free to enhance your collaboration expierence if you haven’t yet tried

Do you want to try Microsoft Teams? You can now easily get Teams and evaluate some basic communication and collaboration features for up to 300 people. E.g. unlimited chat, search, 10 GB for storing your team data, 2 GB per person, audio/video meetings (P2P, multiparty), Office Online apps, third party apps and of course internal as well as external communication and collaboration.

For more details go and visit the Microsoft Teams Blog Post: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Introducing-a-free-version-of-Microsoft-Teams/ba-p/214592

 

What’s new in Cisco Expressway 8.9?

Cisco’s new version of Expressway brings some new features which especially support your video infrastructure in regards of interoperability based on former Acano Edge features.

  • Edge Traversal of Microsoft SIP Traffic for Cisco Meeting Server Supported
  • Meeting Server Web Proxy NOT yet SUPPORTED
  • IM and Presence Service Federation With Skype for Business or Office 365 Organizations Preview
  • Cisco Expressway as H.323 Gatekeeper Supported
  • REST API Expansion Supported
  • Allow Jabber for iPhone and iPad to Use Safari for SSO Over MRA Supported
  • Shared Line / Multiple Line Support for MRA Endpoints Preview
  • Smart Call Home Preview
  • Secure Install Wizard Supported
  • DiffServ Code Point Marking Supported
  • Maintenance Mode For MRA Supported
  • X8.9 Changes and Enhancements Supported

The Cisco Expressway 8.9 release notes are here: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/release_note/Cisco-Expressway-Release-Note-X8-9.pdf and the Expressway 8.9 admin guide is there: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/admin_guide/Cisco-Expressway-Administrator-Guide-X8-9.pdf.

Cisco’s new video architecture design based on CMS 2.0

Recently Cisco made some changes for its video backend. The major changes are based on the acquisition of Acano which makes Cisco merging the technology portfolios together. For you as a customer, video backend operator or service user it brings you a more and more collaborative video solution. By the technology product merger old paths of pure video collaboration are left behind and abandoned. Yey!!!! 🙂 Still, you can have your high end video conferencing capabilities but new features and interoperability is added. Why not using them?

Typical Cisco Video Architecture Components

vc_todaystypicalciscovideoinfrastructure2016

  • Internal components for your intranet environment
    • Unified Communications Manager (CUCM) for registering video endpoints and systems plus add audio call capabilities e.g. for (phone) dial-in users
    • Telepresence Server (TPS) / Multi-point control unit (MCU) for video processing
    • Telepresence Conductor for TPS/MCU resource / port allocation (checking if sufficient video capacities are available at a time…)
    • Telepresence Management Suite (TMS) for managing systems
    • Telepresence Management Suite Extension for Exchange (TMSXE) for scheduling telepresence / video resources via Outlook (e.g. for booking a room which includes a video system registered to CUCM…)
    • Video ISDN gateway*
  • External components for your external connectivity (e.g. for B2B video calls, ISDN/H.323, …)
    • Expressway-Core (LAN)
    • Expressway-Edge (DMZ) for firewall traversal

Typical/classical Cisco Video Architecture Deployment Components: 7

Cisco Meeting Server (CMS) 2.0 (formerly known as Acano) Architecture Components

vc_newciscovideoinfrastructure2016

  • Internal components for your intranet environment
    • Unified Communications Manager (CUCM) for registering video endpoints and systems plus add audio call capabilities e.g. for (phone) dial-in users
    • Cisco Meeting Server 2.0 (CMS 2.0) for video processing and bridging (for interop to Skype for Business, Polycom, LifeSize, … sip-capable video endpoints)
    • Telepresence Management Suite (TMS) for managing systems
    • Telepresence Management Suite Extension for Exchange (TMSXE) for scheduling  via Outlook (e.g. for booking a room which includes a video system registered to CUCM…)
    • Video ISDN Gateway*
  • External components for your external connectivity (e.g. for B2B video calls, ISDN/H.323, …)
    • Expressway-Core (LAN)
    • Expressway-Edge (DMZ) for firewall traversal

Cisco Meeting Server 2.0 Video Architecture Deployment Components: 7

* I would not recommend using (legacy) ISDN for video anymore. Go for sip-uri dialing and sip instead of ISDN… Try to get rid of ISDN quickly and train users to utilize sip-uri dialing. Or better, provide OBTP (one button to push). I.e. provide address book services via TMS/TMSXE which enable users to schedule meetings and rooms via their Outlook calendar to go into a room an just press one button to join a video conference (OBTP, one button to push feature). This is a much more convenient and pleasant user experience, isn’t it?

Features and Capabilities

Erm… just 1 component less? Kidding? Well, no, but CMS 2.0 provides massive interoperability for video collaboration. By leveraging your CMS 2.0 video architecture you have tremendous interop advantages compared to an typical and pure Cisco Video Conferencing infrastructure. You can make almost every video endpoint join a video conference!!! It does not really matter if this is a Skype for Business user/endpoint (pc, tablet, mobile, web browser), a Polycom video endpoint, a  LifeSize video endpoint or any other sip-capable video endpoint. That’s really great folks! But wait before you run to upgrade or deploy you should analyse your enterprise business and collaboration stakeholder requirements first.

  • CMS 2.0 is a video bridge bringing together different video endpoints and systems
  • CMS 2.0 is a more dynamic approach where video resources are used dynamically instead of a more static resource allocation by the Telepresence Conductor, e.g. if you have 30 video room sessions in full HD (shared multiparty) and further video sessions are about to start the video resolution is scaled down to still provide video to all video conferences…
    … too avoid something like this the Acano Manager (still Acano) could provide you reporting on your video utilization so that you can add licenses/capacity as needed.
  • CMS 2.0 is collaborative you can have also interactive session sharing desktop screens etc.
  • CMS 2.0 is highly scale-able and distributable, i.e. you can distribute cluster nodes geographically as needed and can also control video call flows/breakouts/…
  • CMS 2.0 can be made highly available

Cisco Video Architecture Design Guides and further resources

What adds and fixes Skype for Business Server 2015 cumulative update 4?

Microsoft released cumulative update (CU) 4  / Nov ’16 for Microsoft Skype for Business Server 2015. The CU adds the following new features:

  • Support of Multiple Emergency Numbers up to 100
  • Support of Location Based Routing for SfB mobile app clients
  • Support of E911 is now supported for SfB Mac 2016 client

Additionally, of course, it includes some fixes (see also Microsoft KB):

  • 3203706 Long silence when you dial into a meeting in Skype for Business Server 2015 that has name recording disabled
  • 3203153 You experience intermittent message delivery delay or failure in Skype for Business Server 2015 Persistent Chat rooms
  • 3203152 Lync Phone Edition telephones cannot put a call on hold if “Music on Hold” feature is disabled
  • 3203148 Front End server of Skype for Business Server 2015 crashes upon restart
  • 3203707 Japanese characters in the subject of a missed call notification message are garbled
  • 3203150 Calls to mobile clients fail if Skype for Business Server 2015 has advanced privacy mode enabled
  • 3203147 LS Storage Service event 32054 after you upgrade to Skype for Business from Lync 2013

For further details please see KB. Download the latest cumulative update (CU) >>here<<  and  read KB article >>here<<.

Team up using Microsoft Teams

Microsoft released the preview of new service based on Office 365, called Teams. Take a look around, the web is already stuffed with loads of information about the new collaborative team service. Below I’ve put together some links pointing to contents about Microsoft Teams worth reading plus the official intro videos from Microsoft.

Microsoft Teams Intro

 

Microsoft Teams: Step-by-Step intro and overview

Microsoft Team Link Dossier

What you should read and know about it: