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Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity

Tech

Retirement of Skype for Business Server connections to Microsoft Teams Rooms

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2023-09-06

Microsoft Teams Rooms are (still) able to connect to Skype for Business server. However, the feature is getting deprecated and retired soon with the Teams Rooms on Windows version 4.19. In the announcement Microsoft mentions that only a small number of customers are running Skype for Business Server on-premises and…
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Tech

Call delegation improvements in Microsoft Teams

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2023-09-05

In a recent Microsoft 365 roadmap update improvements for Teams call delegation were announced. Call delegation in Microsoft Teams is changed and extended. The rollout started in August 2023. So, you might have already noticed or been able to use the updated feature. In case you haven’t been able to,…
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Tech

What’s shared calling in Microsoft Teams?

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2023-08-10

This post is about an upcoming Microsoft Teams calling feature for a group of users. At Inspire 2023 Microsoft announced a shared calling for calling in Microsoft Teams. So far, there are already various ways to use Teams telephony to distribute calls for a specific group of people and make…
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Tech

Microsoft 365 Copilot for Microsoft Teams telephony

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2023-08-10

At this year’s Microsoft partner conference Inspire in July 2023, Microsoft announced many innovations. There was a lot going on, especially around artificial intelligence (AI). In the context of Microsoft 365 and productivity, the focus was on Copilot and its integration into the various services, including Microsoft Teams and telephony…
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Tech

Microsoft Teams Call Queue no agents opted or logged in

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2023-07-28

Have you ever wondered how to cope with calls in Call Queues if there is no agent signed in? Well, there is another option now available which enables you for building smoother call flows in Microsoft Teams. The following screenshots will show you what’s new and what can be configured.…
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Tech

Microsoft 365 Backup and Microsoft 365 Archive

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2023-07-26

At Microsoft’s annual partner conference Inspire 2023 Microsoft 365 Backup and Microsoft 365 Archive was announced. It adds backup and archive features to Microsoft 365. What is backed up? (July 2023) Microsoft 365 Backup covers OneDrive, SharePoint Online and Exchange data. It can backup single selected contents or all. E.g.…
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Tech

What’s Azure Active Directory cross-tenant synchronization?

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2023-07-17

In Microsoft 365 you can utilize cross-tenant synchronization to automate external account sync based on Azure B2B collaboration. This provides a more seamless authentication and usage across trusted Microsoft 365 tenants. This is adding tremendous value to managing Microsoft 365 multi-tenant organizations which have to cope with multiple tenants due…
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Hello!

I’m Erik

Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!