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Continue reading →: Upcoming change on required permissions to create and manage Teams resource accountsHey Teams calling admins, there is an upcoming change you should be aware of. Microsoft is changing the required permissions to create and manage Teams resource accounts as stated in the recent Microsoft 365 message center notification MC780743.
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Continue reading →: Call Record Insights and the queue app for Microsoft Teams callingIn this post I want to share two recent and interesting Teams calling announcements and news. Both are about reporting and near real-time monitoring of calls. You may have already seen it a few days ago if you follow me on LinkedIn.
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Continue reading →: What is a certified Contact Center solution certified for Microsoft Teams?In this post I explain and describe certified Contact Center solutions for Microsoft Teams, generally. And how third-party contact center solutions and services can enhance your Microsoft Teams calling experience and meet your business needs.
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Continue reading →: Transfer Teams calls to mobileIn the ever-evolving landscape of remote work and collaboration, Microsoft Teams continues to be a game-changer. And now, there’s a feature that’s bound to delight users who juggle calls between Teams and their mobile phones. Imagine this: You’re in the middle of an important Teams call, and suddenly you need…
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Continue reading →: Call history for delegates and delegators in Microsoft TeamsIn April 2024 Microsoft plans to roll out an handy update for the call history for call delegations. Teams Calling users relying on call delegation get a shared call history feature enabling both, delegate as well as delegator to view calls for a shared line. Conclusion, opinion and summary Finally…
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Continue reading →: Profile picture for group chats in Microsoft TeamsIn this blog post I want to share that we will soon have the option to choose a profile picture for group chats in Microsoft Teams. Right now, the picture of a group chat is a combination of the user’s profile pictures. The Microsoft 365 roadmap feature ID 119305 says…
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Continue reading →: AudioCodes End-of-Service for SBC and Media Gateway Software Version 7.2🔊 Attention AudioCodes SBC admins! 🎙️ Version 7.2 for Session Border Controller (SBC) and Media Gateway devices is reaching end-of-service (EoS) status on December 31, 2024. After this date, no further planned maintenance releases or fixes will be provided for this version. But fear not! A new 7.6 stream is…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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