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Continue reading →: Microsoft Teams Direct Routing receives AMR‑WB codec supportIn this post I like to point out a recent message center notification tell us that the AMR-WB codec will be supported in Microsoft Teams Direct Routing deployments. It will be introduced and working in non-media-bypass VoIP calls (to/from public telephony network, PTN). Microsoft aims to start the rollout in…
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Continue reading →: Managing blocked domains and users for Microsoft Teams via Defender for Office 365In this post I like to point out a nice capability to manage blocked domains and users for Microsoft Teams External Access (~federated, external chats). The last months there were several changes implemented to Microsoft Teams External Access allowing Teams and Security Admins to make more granular configurations. One of…
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Continue reading →: Upcoming Certificate Changes for Microsoft Teams Direct Routing and Operator Connect June 2026Did you already read and know? Important certificate changes for June 2026 are on the horizon for that could impact specific Microsoft Teams Calling deployments with Session Border Controllers (SBCs). In this post I summarize what you need to know based on Microsoft’s Teams Direct Routing update for December 2025.…
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Continue reading →: Microsoft Baseline Security Mode for Microsoft 365 ServicesMicrosoft has announced the introduction of Baseline Security Mode, a centralized experience designed to help organizations align with Microsoft’s recommended security standards across Office, SharePoint, Exchange, Teams, and Entra. It was published in Microsoft 365 Message Center ID MC1193689. This new capability leverages Microsoft’s extensive threat intelligence and insights from…
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Continue reading →: Shared call history for Microsoft Teams Call Queues appMicrosoft Teams is finally bringing a feature that many of us in the Teams Phone space have been waiting for: shared call history in the Queues app. Starting January 2026, queue members will be able to view all call events in one place, making it easier to track interactions and…
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Continue reading →: Governing Microsoft 365 Copilot: How to Mitigate Oversharing Risks?In this post I like to point out and think about a few aspects regarding oversharing in the ear of AI in Microsoft 365 by using Microsoft 365 Copilot. Sharing information is key to success in a collaborative environment however oversharing is not. In this post, I’ll walk through Microsoft’s…
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Continue reading →: Remote Contact Management for Microsoft Teams Common Area PhonesIn this post I like to highlight how you can manage contacts on certified Microsoft Teams Phones which are used as common area phones. Managing contacts centrally and natively across Teams Phones has always been a challenge for Teams Phone administrators, especially when dealing with common area phones in larger…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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