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Continue reading →: Licensing Changes for Microsoft Teams and Microsoft PlacesIn this post I like to highlight (updated) licenses changes for Microsoft Places which might be intereseting in regards of planning and implementing and using Microsoft Places. I like to summarize what’s changing, who benefits, and what organizations should consider next. Microsoft continues to evolve the modern workplace by expanding…
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Continue reading →: Microsoft Teams Direct Routing receives AMR‑WB codec supportIn this post I like to point out a recent message center notification telling us that the AMR-WB codec will be supported in Microsoft Teams Direct Routing deployments. It will be introduced and working in non-media-bypass VoIP calls (to/from public telephony network, PTN). Microsoft aims to start the rollout in…
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Continue reading →: Managing blocked domains and users for Microsoft Teams via Defender for Office 365In this post I like to point out a nice capability to manage blocked domains and users for Microsoft Teams External Access (~federated, external chats). The last months there were several changes implemented to Microsoft Teams External Access allowing Teams and Security Admins to make more granular configurations. One of…
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Continue reading →: Upcoming Certificate Changes for Microsoft Teams Direct Routing and Operator Connect June 2026Did you already read and know? Important certificate changes for June 2026 are on the horizon for that could impact specific Microsoft Teams Calling deployments with Session Border Controllers (SBCs). In this post I summarize what you need to know based on Microsoft’s Teams Direct Routing update for December 2025.…
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Continue reading →: Microsoft Baseline Security Mode for Microsoft 365 ServicesMicrosoft has announced the introduction of Baseline Security Mode, a centralized experience designed to help organizations align with Microsoft’s recommended security standards across Office, SharePoint, Exchange, Teams, and Entra. It was published in Microsoft 365 Message Center ID MC1193689. This new capability leverages Microsoft’s extensive threat intelligence and insights from…
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Continue reading →: Shared call history for Microsoft Teams Call Queues appMicrosoft Teams is finally bringing a feature that many of us in the Teams Phone space have been waiting for: shared call history in the Queues app. Starting January 2026, queue members will be able to view all call events in one place, making it easier to track interactions and…
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Continue reading →: Governing Microsoft 365 Copilot: How to Mitigate Oversharing Risks?In this post I like to point out and think about a few aspects regarding oversharing in the ear of AI in Microsoft 365 by using Microsoft 365 Copilot. Sharing information is key to success in a collaborative environment however oversharing is not. In this post, I’ll walk through Microsoft’s…
