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Continue reading →: Teams Mode in Microsoft 365 CopilotIn this post, I want to provide an overview of Teams Mode in Microsoft 365 Copilot. First of all, what is Teams Mode? To keep it short, it is a new capability that allows organizations to use Copilot not just individually, but collaboratively within Microsoft Teams. It extends Copilot from…
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Continue reading →: Microsoft Teams: AI Workflows Powered by Microsoft 365 CopilotMicrosoft is continuing its push to bring intelligent automation into everyday collaboration. A new feature, AI Workflows in the Microsoft Teams Workflows app, is set to roll out between late 2025 and early 2026 for general availability based on the Message Center ID MC1147389 and Roadmap ID 500379. For targeted…
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Continue reading →: Microsoft Ignite 2025 – The Future of AI and Modern WorkIn this post I like to provide a headup for the next Microsoft Ignite which takes places from November 18–21, 2025, the global Microsoft partners and community will gather at the Moscone Center in San Francisco, California for this year’s Microsoft Ignite. With an optional pre-day on November 17, the…
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Continue reading →: Microsoft Teams Contact Center by Imagicle – Certified Solution Overview & Key AdvantagesImagicle offers a third-party contact center solution for Microsoft Teams, integrating advanced features beyond native capabilities. It includes omnichannel support, AI-driven automation, compliance tools, and deep analytics within a unified portal. This solution enhances communication efficiency, allowing organizations to better meet their operational needs and improve customer satisfaction.
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Continue reading →: An Overview of People Skills in Microsoft 365In this post, I want to provide an overview of People Skills in Microsoft 365. First of all, what is People Skills? To keep it short, it is an AI-driven Microsoft 365 capability that helps organizations manage and view employee skills. It leverages Microsoft 365 Copilot, Microsoft 365 services, and…
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Continue reading →: More granular external access control coming to Microsoft TeamsMicrosoft is adding more granular configurations to External Access in Microsoft Teams. The wording “External Access” is misleading, in my opinion, because it is “just” federated chat. Nevertheless, if you are looking for ways to make External Access and Teams federated chats (1:1, group chats) a bit more secure, there…
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Continue reading →: Improve Caller Experience with Teams Call Queue PrioritizationIn the recent Microsoft Teams Blog post published in July 2025, Microsoft wrote about the introduction of a significant feature for Microsoft Teams Call Queues, to prioritize calls. This update has the potential to simplify your configuration and moreover can increase your callers’ experience and satisfaction. That’s why I’d like…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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