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Continue reading →: Improve Caller Experience with Teams Call Queue PrioritizationIn the recent Microsoft Teams Blog post published in July 2025, Microsoft wrote about the introduction of a significant feature for Microsoft Teams Call Queues, to prioritize calls. This update has the potential to simplify your configuration and moreover can increase your callers’ experience and satisfaction. That’s why I’d like…
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Continue reading →: Microsoft Teams Private Channel and Compliance ChangesMicrosoft announced major changes to private channels in Microsoft Teams on the official Teams blog and in Microsoft 365’s Message Center Notification MC1134737 of which you should know. What are the upcoming changes? What is the timeline for the change? Migration will probably start in late September 2025 and finish…
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Continue reading →: Microsoft Copilot in Teams Calls without transcription or recordingMicrosoft Teams Phone users can make use of Copilot during calls but without enabling transcription or audio recording. This new capability is ideal for sensitive conversations where discretion is key but productivity must remain high. Once enabled by an admin in calling policies which (soon) should be found in the…
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Continue reading →: Impact of URL Rewriting on Microsoft Teams Meeting LinksMicrosoft announced that Microsoft Teams meeting join links are validated. This is important to know if you have any mail security, proxy, or firewall in place that rewrites URLs. If meeting join links are rewritten and the check confirms this, the meeting join will probably fail. Rewritten meeting join URLs…
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Continue reading →: Outlook Tip: Restore Alphabetical Order for Your Folders in the New Outlook ClientIf you’ve switched to the new Microsoft Outlook experience and noticed your folder organization behaving strangely – you’re not alone. I recently noticed that a custom folder order had silently taken over my Outlook layout. Each new subfolder I created, even within existing folders like “Suppliers,” would appear at the…
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Continue reading →: Effektive und effiziente Besprechungen in Microsoft Teams – mit Struktur und smarter UnterstützungIn diesem Blogbeitrag möchte ich über das Thema effiziente und effektive Besprechungen schreiben. Ich denke, dass diese Grundlagen auch in Verbindung mit Microsoft Teams, Microsoft 365 Copilot etc. vielen schon bekannt sein dürften, aber trotz allem häufig im Alltag vielleicht in Vergessenheit geraten und kein Standard sind. In einer Zeit,…
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Continue reading →: Key Takeaways from Microsoft Teams at Build 2025Microsoft’s annual major developer conference took place. Now it is time to recap, and I would like to provide you with some of my highlights regarding Microsoft Teams Calling, Meetings, Devices, and Copilot. I will provide an overview. For more details, I recommend reading the full announcement or the documentation…






