In this post I describe what Microsoft 365 learning pathways is and how it can help your company to increase your Microsoft 365 user adoption and productivity.

What’s Microsoft 365 learning pathways?

Learning pathways is a service by Microsoft which offers steadily updated and rich learning content delivery which you can add in your Microsoft 365 tenant. You can implemented for your tenant by using the SharePoint Online Provisioning Service. The goal is to increase your user’s productivity by showing them how to use and adopt available Microsoft 365 services.

Can I provide customized content to my users?

Yes, you can provide customized and tailored contents to be consumed on users’ demand.

How does the user get the learning contents?

By default, it’s a SharePoint Online communication site where users can access contents. Instead, you can also just manually install the Microsoft 365 learning pathways web part into a existing SharePoint Online site to integrated it there.

Can I integrate it into my Teams?

It’s a SharePoint Online site, so there are plenty of options!!!
And of course you can integrate it in Teams.

For example, you could
a) add the SharePoint Online site into a certain Teams Team as a tab or
b) add it as an app in the left navigation rail.

What about multi-language support?

Multi-language support is planned for (Jan) 2020.

What if I do not have people + time to provide customized contents for our users?

There are Microsoft partners out there which can help you to deliver what you need. Please be aware that Teams is no fixed app which never changes, on the contrary, that’s why it is significant that you or your partner updates your customized contents as needed and as Microsoft Teams changes.

Conclusion, opinion and summary

Microsoft 365 learning pathways is ideal to drive user adoption within your company. It provides your users learning contents to increase adoption and finally productivity due to knowing how things work in Microsoft 365.

Additional resources

• Ignite Live Blog: BRK2165 – Transform end user training using Microsoft Teams and Learning Pathways
• Microsoft announces general availability for Microsoft 365 learning pathways [Microsoft Driving Adoption Blog]
• Microsoft announces general availability for Microsoft 365 learning pathways [Coffee in the Cloud on YouTube]
• Adoption Overview from Microsoft Ignite [Microsoft Driving Adoption Blog]
• Microsoft 365 learning pathways [Microsoft Docs]
• Driving Adoption [Microsoft TechCommunity]