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Continue reading →: Reports for telephony in Microsoft TeamsTelephony reports in Microsoft Teams are useful tools to monitor and improve the usage and quality of calls and meetings in your organization. You can view different types of reports that provide you with information about the number, duration, participants, devices, networks and audio quality of calls and meetings. You…
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Continue reading →: My Microsoft Teams highlights from Microsoft Ignite 2023You enjoyed this year’s Microsoft Ignite, right? There was a lot happening and a lot of content to review. AI- and Copilot-related topics clearly dominated as we all probably expected? This post lists my preferred news and updates about Microsoft Teams. For more information you can check the links to…
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Continue reading →: Teams Android Desk Phone Diagnostic in Microsoft Remote Connectivity AnalyzerMicrosoft recently added a diagnostic tool for Teams Desk Phones on Android to the Microsoft Remote Connectivity Analyzer (MRCA). It enables a Teams phone user or a IT Pro to troubleshoot sign-issues for a specific account. The following aspects are checked by the MRCA: If you go to https://testconnectivity.microsoft.com/tests/teams it…
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Continue reading →: Private line in Microsoft Teams CallingIn the recent Microsoft 365 roadmap the feature ID 181616 mentions an upcoming calling feature: private line. It enables a Teams calling user to be reachable directly for incoming calls. The rollout should start in December 2023. Conclusion, opinion and summary That’s a nice and welcome addition. Currently you can…
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Continue reading →: Workflows in Microsoft Teams ChatsSoon Microsoft Teams Chats will get the ability for workflows. What’s the catch? Well, of course you can create flows by using Power Automate today. However, the workflow integration is becoming more seamless and can be set up directly from within a Teams chat. So no more inconveniences to open…
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Continue reading →: End of support for Microsoft Office 2016 and 2019 client connections to Microsoft 365In this post I like to remind you that connections to Microsoft 365 from Microsoft Office 2016 and 2019 clients are retired and no longer supported. On October 10, 2023 the support ended. Microsoft informed people about this previously and broadly on their common communication channels. Office for Mac 2019…
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Continue reading →: A bunch of new features in preview for voice application policies in Microsoft TeamsIn this post I like to highlight what I have noticed recently regarding Teams voice application policies. Microsoft Teams calling is enriched with features over time as we all know because it is a cloud service and steadily changed. A few days ago I noticed that the voice application policies…





