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Continue reading →: 2024 Gartner Magic Quadrant Highlights Microsoft as a Leader in Unified Communications as a Service (UCaaS)In this blog post, I’d like to highlight Microsoft’s continued leadership in the unified communications space. For the sixth consecutive year, Microsoft has been recognized as a leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS). This acknowledgment highlights the strength of Microsoft Teams, which…
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Continue reading →: Callback in Microsoft Teams Call QueuesCalling in Microsoft Teams is evolving as it is a cloud services (SaaS) more and more. Now there are exciting news regarding Teams Call Queues (CQs) which are commonly used for routing calls to several people (agents) within an organization. Until now calls could be routed to a CQ (“group…
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Continue reading →: Administrative Units to scope the management of Microsoft Teams more granularIn this post, I would like to highlight the upcoming rollout of support for Administrative Units (AUs) in Microsoft Teams. Administrative Units (AUs) enable companies, commonly with many admins, sites and granular administrative restrictions, to scope administration or management on users and objects within specific Administrative Units (AUs). Microsoft has…
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Continue reading →: Transitioning Teams Android Devices to AOSP Device Management from Device AdministratorThis blog post is about the required transition of Teams Android devices to the Android Open Source Project (AOSP) Device Management in Microsoft Intune. This is a new mobile device enrollment method which requires some actions to be completed to keep your Teams Android devices up and running. The current…
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Continue reading →: Lost in Teams Admin Center? Here’s how to find all your policies and settings in the Teams Admin Center, againIn this post, I want to highlight the updates and upcoming changes in the Microsoft Teams Admin Center. The interface is evolving, with settings and policies being transferred and integrated into a new section for centralized management. I observed these adjustments in my demo and test environment a few days…
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Continue reading →: Exchange Online gets IPv6 for accepted domainsStarting October 1, 2024, Microsoft announced that it will begin gradually enabling IPv6 for all Accepted Domains using Exchange Online for inbound mail. This update aims to modernize Exchange Online and provide improved security and performance, while also helping customers comply with local regulations. Impact Once IPv6 is enabled for…
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Continue reading →: Changes for Microsoft OneDrive accounts without licensesMicrosoft is set to update its OneDrive storage policies for business and enterprise accounts, starting in late January 2025 and concluding by late March 2025. Notably, these changes will not impact education tenants. What do you need to know about the upcoming change to OneDrive Storage policies based on the…






