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Continue reading →: What’s shared calling in Microsoft Teams?This post is about an upcoming Microsoft Teams calling feature for a group of users. At Inspire 2023 Microsoft announced a shared calling for calling in Microsoft Teams. So far, there are already various ways to use Teams telephony to distribute calls for a specific group of people and make…
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Continue reading →: Microsoft 365 Copilot for Microsoft Teams telephonyAt this year’s Microsoft partner conference Inspire in July 2023, Microsoft announced many innovations. There was a lot going on, especially around artificial intelligence (AI). In the context of Microsoft 365 and productivity, the focus was on Copilot and its integration into the various services, including Microsoft Teams and telephony…
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Continue reading →: Microsoft Teams Call Queue no agents opted or logged inHave you ever wondered how to cope with calls in Call Queues if there is no agent signed in? Well, there is another option now available which enables you for building smoother call flows in Microsoft Teams. The following screenshots will show you what’s new and what can be configured.…
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Continue reading →: Microsoft 365 Backup and Microsoft 365 ArchiveAt Microsoft’s annual partner conference Inspire 2023 Microsoft 365 Backup and Microsoft 365 Archive was announced. It adds backup and archive features to Microsoft 365. What is backed up? (July 2023) Microsoft 365 Backup covers OneDrive, SharePoint Online and Exchange data. It can backup single selected contents or all. E.g.…
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Continue reading →: What’s Azure Active Directory cross-tenant synchronization?In Microsoft 365 you can utilize cross-tenant synchronization to automate external account sync based on Azure B2B collaboration. This provides a more seamless authentication and usage across trusted Microsoft 365 tenants. This is adding tremendous value to managing Microsoft 365 multi-tenant organizations which have to cope with multiple tenants due…
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Continue reading →: Microsoft Defender for Office 365 support for Microsoft Teams in PreviewHave you already read that Microsoft Teams support for Microsoft Defender for Office 365 is in preview? Well it is. To start with you need Microsoft Defender for Office 365 plan 2. If you do not have it you can use the 90 day trial of Microsoft 365 Defender for…
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Continue reading →: General availability of the new Microsoft Teams Client app is approachingIn this post I like to highlight an upcoming change of the Microsoft Teams preview client app. Today’s preview app is planned to be transitioned into generally available starting from October 2023 as mentioned in a recent Microsoft 365 roadmap update 122540. As of now (July 2023) there is no…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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