Microsoft Teams Call Transfer Update

Microsoft Teams plans to roll out an updated call transfer experience for desktop users on Windows and macOS. The update focuses on speeding up transfers and making it easier for users to reach the right contact. There will be two buttons for each action one and new normal will be “blind transfers” by default instead of “safe transfers”.

Source: Microsoft 365 Roadmap ID 561028

What’s changing?

  • Transfer and Consult transfer become one‑click actions (a button per action)
  • Suggested transfer targets
  • New default: blind transfer (safe transfer via the “Ring Back” toggle as needed)

Rollout timeline

  • Targeted Release: Early June 2026
  • General Availability: Late June 2026

There is no action required except informing users and updating internal documentations and training material.

Resources


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