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Continue reading →: Safe transfer with Microsoft Teams Calling
In this post I highlight a Microsoft Teams Calling feature to safely transfer calls. Microsoft seems to add safe transfer for calls by Teams Users soon, according to the Microsoft 365 roadmap. What’s safe transfer with Microsoft Teams? As the roadmap item says it enables Team Users to get a…
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Continue reading →: Backup Audiocodes Mediant VE on AzureIn this post I describe how you can backup your Audiocodes Mediant VE on Microsoft Azure. Let’s start with some basics before configuring your SBC backup on Azure. Save config First of all, if you deploy your Audiocodes Session Border Controller (SBC) for Teams Direct Routing or any other SBC…
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Continue reading →: Microsoft Teams Call Quality Dashboard (CQD)
In this post I describe the CQD for Microsoft Teams and provide an high-level overview on its capabilities. What’s the CQD? The call quality dashboard, short CQD, is a rich dashboard and reporting platform to check and ensure call quality metrics. Furthermore, it helps to analyze and to troubleshoot call…
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Continue reading →: Manage Microsoft Teams Rooms (MTR)
Soon, Microsoft Teams Meeting Rooms (MTRs) will be (remotely) managable via the Teams Admin Center, as described on the Microsoft 365 Roadmap [ID 64022]. update settings for Team Room Devices monitor and check health status of Teams Room Devices incl. peripherals (camera, mic) troubleshoot a MTR by remotely restart the…
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Continue reading →: Create a Microsoft Teams Meeting with Outlook on the web or mobile
Microsoft soon enables you to schedule a Teams (or Skype for Business Online) Meeting by using Outlook on the web, Outlook for iOS or Outlook for Android. As of now, May 2020, it looks like the feature on Outlook on the web is planned for the second quarter (Q2) 2020…
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Continue reading →: Microsoft Teams Contact Center Integration
This post is about the Contact Center Integration in Microsoft Teams. If you deploy Microsoft Teams calling capabilities to enable your workforce to use Microsoft Teams you might also be interested in the Contact Center integration. In the past I wrote an article about Microsoft Teams Call Queues and Auto…
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Continue reading →: Microsoft Skype for Business Server Updates
In this post I just like to quickly highlight where you can find the latest Microsoft Skype for Business Server updates. Recently Skype for Business Server 2015 May 2020 Cumulative Update (CU) was released. However, the update was only downloadable from the EN-US download page, not from the DE one.…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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