Read receipts in Microsoft Teams

Microsoft rolled out read receipts in Teams. It shows you if your messages were read or not. By default it’s enabled. You get a popup that read receipts is available and how it looks like. In this post I provide an overview.

Teams Client

In the Teams client settings you can disable or enable it depending on what’s configured in your Office 365 tenant.

Screenshot Teams Client [de-de] – User Notification
Screenshot Teams Client [de-de] – Teams client settings

Teams Admin Center

If required, a Teams administrator can configure read receipts by modifying Teams messaging policies in the Teams Admin Center as depicted below.

Screenshot Microsoft Teams Admin Center – Messaging policies – Global policy
  • By default, read receipts are on and the message policy configuration is set to“User Preference” which means that users can disable it within their Teams Client settings.
  • Turned on for everyone: It’s enabled for all users and a user cannot turn it off.
  • Turned off for everyone: It’s disabled for all users and a user cannot turn it on.

Limitations [January 2020]

The “Manage messaging policies in Teams” documentation says

  • it is for 1:1 chat or chats with up to 20 people
  • it is not caputered in eDiscovery reports

Conclusion, opinion and summary

It’s another neat feature to easily recognize if your chat message was read or not. Thus you can decide how to react, e.g. send a priority notification or make a call.

Screenshot Teams Client [de-de] – Teams client chat – Priority options

Additional resources

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