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Continue reading →: Microsoft Teams Call Queue no agents opted or logged inHave you ever wondered how to cope with calls in Call Queues if there is no agent signed in? Well, there is another option now available which enables you for building smoother call flows in Microsoft Teams. The following screenshots will show you what’s new and what can be configured.…
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Continue reading →: Microsoft 365 Backup and Microsoft 365 ArchiveAt Microsoft’s annual partner conference Inspire 2023 Microsoft 365 Backup and Microsoft 365 Archive was announced. It adds backup and archive features to Microsoft 365. What is backed up? (July 2023) Microsoft 365 Backup covers OneDrive, SharePoint Online and Exchange data. It can backup single selected contents or all. E.g.…
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Continue reading →: What’s Azure Active Directory cross-tenant synchronization?In Microsoft 365 you can utilize cross-tenant synchronization to automate external account sync based on Azure B2B collaboration. This provides a more seamless authentication and usage across trusted Microsoft 365 tenants. This is adding tremendous value to managing Microsoft 365 multi-tenant organizations which have to cope with multiple tenants due…
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Continue reading →: Microsoft Defender for Office 365 support for Microsoft Teams in PreviewHave you already read that Microsoft Teams support for Microsoft Defender for Office 365 is in preview? Well it is. To start with you need Microsoft Defender for Office 365 plan 2. If you do not have it you can use the 90 day trial of Microsoft 365 Defender for…
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Continue reading →: General availability of the new Microsoft Teams Client app is approachingIn this post I like to highlight an upcoming change of the Microsoft Teams preview client app. Today’s preview app is planned to be transitioned into generally available starting from October 2023 as mentioned in a recent Microsoft 365 roadmap update 122540. As of now (July 2023) there is no…
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Continue reading →: Unleash the power of collaborative notes with Microsoft TeamsCollaborative notes are rolling out to provide you Microsoft Loop-based notes. Experience seamless co-creation and real-time collaboration on meeting agendas, notes, and action items. Say goodbye to scattered information, as collaborative notes sync effortlessly across platforms. Plus, stay on top of tasks with automatic syncing to ToDo and Planner. This…
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Continue reading →: Switch to another USB camera on Microsoft Teams Rooms on AndroidIn a recent Microsoft 365 roadmap update I noticed that we will soon get the option to switch USB cameras on Microsoft Teams Rooms on Android (MTRoA). Admins can set the default camera. The feature’s rollout is about to start in July 2023 and it is mentioned to be available…






