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Continue reading →: Microsoft Digital Contact Center PlatformIn this post I like to highlight a topic which was announced during Microsoft Inspire 2022 the Microsoft Digital Contact Center Platform. In other words a native omnichannel contact center based on Microsoft Teams, Dynamics 365, Azure Communication Services (ACS), Power Platform and Nuance. What’s does the platform offer at…
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Continue reading →: Microsoft Ignite 2022From October 12th to 14th, 2022 Microsoft Ignite will take place as hybrid event. The last Ignite took place as digital-only event due the pandemic. For fall 2022 we can be excited because there are now plenty of options to attend. Global digital broadcast: Join the live, worldwide show to…
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Continue reading →: Admin app for Teams Admins in Microsoft TeamsThe Microsoft Teams app universe is growing and growing. More and more apps become available for Microsoft Teams. As the time of writing this post there were 1700 apps available in the Manage App area in the Teams Admin Center. Microsoft is also adding further apps to the Teams app…
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Continue reading →: Make an outbound call using another phone number with Microsoft TeamsIn this post I describe a recent Teams calling update which enables users to dynamically decide and make outbound calls with another phone number. The feature just showed up in my Microsoft Teams App for Windows. In May 2022 I already wrote another post that this feature is on the…
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Continue reading →: First impressions on Microsoft Power Pages for external-facing websites
At Build 2022 Microsoft announced a new Power Platform service called Power Pages. It is intended as a platform option for creating, running and managing modern external-facing business websites. In other words it enables you to build a business website utilizing all these rich capabilities of Power Platform and Microsoft…
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Continue reading →: Chat with self in Microsoft TeamsMicrosoft’s 365 roadmap was updated containing a new feature called chat with self. Feature ID 88066 mentions that its release is scheduled for June 2022. The feature enabled users to create a Microsoft Teams chat with yourself. Conclusion, opinion and summary For some people this might seem to be an…
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Continue reading →: Configure Microsoft Teams VoicemailThis post is about the new configuration option for voicemail of Teams telephony users using the Microsoft Teams Admin Center (TAC). First of all, we’ll take a look onto what’s new in the TAC and what can be configured there. Afterwards we dive into the user’s perspective to compare if…
Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity
Hello!
I’m Erik
Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!
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