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Curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365 for enhanced teamwork and productivity

Tech

Microsoft Teams music on hold for call transfer from start

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erik365online

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2022-08-22

In this post I like to highlight a recent Microsoft 365 roadmap update which tells us that we will get music on hold (MoH) for calls on hold during a call transfer as soon as the call transfer gets initiated. To me, the latter is the difference to as-is because…
Continue reading →: Microsoft Teams music on hold for call transfer from start
Tech

Microsoft Exchange Online cross-tenant SMTP domain sharing private preview

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erik365online

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2022-08-06

Microsoft brings a long awaited feature to Exchange Online to share a SMTP domain between Microsoft 365 tenants based on the Microsoft 365 roadmap feature ID 67161. Cross-tenant SMTP domain sharing is planned to go in private preview by November 2022. That means that a public preview and/or general availability…
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Tech

Microsoft Digital Contact Center Platform

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erik365online

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2022-08-04

In this post I like to highlight a topic which was announced during Microsoft Inspire 2022 the Microsoft Digital Contact Center Platform. In other words a native omnichannel contact center based on Microsoft Teams, Dynamics 365, Azure Communication Services (ACS), Power Platform and Nuance. What’s does the platform offer at…
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Tech

Microsoft Ignite 2022

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erik365online

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2022-07-30

From October 12th to 14th, 2022 Microsoft Ignite will take place as hybrid event. The last Ignite took place as digital-only event due the pandemic. For fall 2022 we can be excited because there are now plenty of options to attend. Global digital broadcast: Join the live, worldwide show to…
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Tech

Admin app for Teams Admins in Microsoft Teams

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2022-07-11

The Microsoft Teams app universe is growing and growing. More and more apps become available for Microsoft Teams. As the time of writing this post there were 1700 apps available in the Manage App area in the Teams Admin Center. Microsoft is also adding further apps to the Teams app…
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Tech

Make an outbound call using another phone number with Microsoft Teams

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erik365online

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2022-07-03

In this post I describe a recent Teams calling update which enables users to dynamically decide and make outbound calls with another phone number. The feature just showed up in my Microsoft Teams App for Windows. In May 2022 I already wrote another post that this feature is on the…
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Tech

First impressions on Microsoft Power Pages for external-facing websites

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2022-06-15

At Build 2022 Microsoft announced a new Power Platform service called Power Pages. It is intended as a platform option for creating, running and managing modern external-facing business websites. In other words it enables you to build a business website utilizing all these rich capabilities of Power Platform and Microsoft…
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Hello!

I’m Erik

Welcome to Erik’s blog, I post curated updates and insights on Microsoft Teams, Copilot, and Microsoft 365. Join me as we explore the latest developments, share valuable information, and spread knowledge. This blog not only serves as a source of news but also as my personal collection of notes, openly shared with you all. Let’s elevate teamwork and productivity together!