In this post I like to highlight some new and planned features for Microsoft Teams based on the latest roadmap updates by Microsoft. The last few days many updates were made to the Microsoft Teams roadmap. So exciting times and Ignite is still ahead!

So, what’s new or what planned? It’s a lot and that not all, just a few new and planned features I like to highlight:

• Teams Delegation Enhancements: Other delegates can add/remove other delegates of a user and/or change a users call forwarding. | Launched | Oct 2019
• Teams Music on Hold: Default music is played if an incoming PSTN caller is on hold. Applies for PSTN-2-Teams and PSTN-2-CallQueueAgent calls. | Launched | Oct 2019
• Teams Audio Calling for the Chrome Browser: Calling via Chrome Browser | Launched | Oct 2019
• Teams Phone System Administration Enhancements | Development | ~ Nov 2019
  • Better admin experience for managing Calling Plan, especially phone number management for Calling Plan users via WebUI
  • Custom dial plans via WebUI
  • Dynamic Emergency Calling via WebUI
  • Auto Attendants and Call Queues config enhancements via WebUI
• Teams Direct Routing (TDR) Enhancements | Wow, this is a set of things which add new capabilities and/or improve TDR | Development | ~ Nov 2019
  • Media Relay Override
  • Missed Call Message Surpression
  • SIP Tester
  • Ringback Bot
  • PSTN Reporting
• Pin apps to Teams left navigation rail: User can directly pin an app to the Teams navigation bar | Development |~ Nov 2019
• Teams teams auto-renewal: In case expiration policy is set to a Team, already a “visit” of member instead of an owner avoids that the Team expires and so gets “renewed” | Development | ~ Nov 2019
• Teams Presenter and Attendee roles for Meetings: Presenters have full control in meetings and attendees permissions are limited. | Development | ~ Nov 2019
• Teams Manage discovery of private teams: Admin and owners can disable/enable this per Team to make a Team appear in the discoverable. … |Rolling out | ~ Nov 2019

Conclusion, summary and opinion

The amount of features which were/are and going to be released is massive. This is pretty impressiv because this indicates the efforts and investments which Microsoft puts into Teams and that the listen to their customers and don’t stop to make Teams (and all other services) better to finally help all to achieve more, be more productivity because you can do what you need to do.

Additional resources

• Teams Delegation Enhancements [M365 Roadmap Featured ID 55714]
• Teams Music on Hold (MoH) [M365 Roadmap Featured ID 50796]
• Teams Audio Calling for the Chrome Browser [M365 Roadmap Featured ID 51258]
• Teams Direct Routing Enhancements [M365 Roadmap Featured ID 56507]
• Pin apps to Teams left navigation rail [M365 Roadmap Featured ID 56783]
• Teams Phone System Administration Enhancements [M365 Roadmap Featured ID 56786]
• Teams teams auto-renewal [M365 Roadmap Featured ID 56784]
• Teams Presenter and Attendee roles for Meetings [M365 Roadmap Featured ID 51047]
• Teams Manage discovery of private teams [M365 Roadmap Featured ID 44370]