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Continue reading →: Survivable Branch Appliance for Microsoft Teams Direct Routing
This post describes what a SBA for Teams Direct Routing is and how it can increase your telephony reliability and service availability. At the time of writing this post, the SBA is in public preview. What is a SBA? A survivable branch appliance (SBA) is an on-premise service component to…
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Continue reading →: Microsoft Teams UX improvements for calling
This post is about a planned change for the Microsoft Teams user experience (UX) in the call section for Teams on Windows and Mac. Microsoft announced in fall 2020 that simplifications in the user experience are in development. In December the announcement could be read in the Microsoft 365 message…
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Continue reading →: Optimize Microsoft Teams notifications on Windows 10
A few days I ago I noticed that Microsoft Teams was updated and enabling nativ Windows notifications. This is a very welcome change which helps you to use the Windows notifications instead of the Teams one. At the time of writing this post the feature seems to be in public…
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Continue reading →: Microsoft Skype for Business Online Connector EOL
In this post I want to highlight that Microsoft announced the end of life (EOL) of the Skype for Business Online Connector. It can be read in the Microsoft 365 Message Center notification MC230065 Skype for Business Online Connector retirement. The SFBO Connector was needed to connect to Skype for…
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Continue reading →: Microsoft Teams Call Queue and Attendant Reporting with Power BIIn this post I describes how you can get some reporting for your Microsoft Teams Call Queues and Auto Attendants by using Microsoft Power BI. Microsoft recently added reporting capabilities for Teams Call Queues and Auto Attendants which show you some data on: Table of contents Requirements Get Microsoft Teams…
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Continue reading →: Teams Meeting Recording button greyed out
In this post I want to write up how you can enable to store meeting recordings when the recording button for meetings is greyed out. As of now, if your Microsoft 365 tenant with its Teams data is located in a Microsoft data center region – where the Microsoft Stream…
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Continue reading →: Reverse Number Lookup Enhancements in Microsoft Teams Calling
This post is about enhancements in Microsoft Teams Calling regarding the reverse number lookup (RNL). It’s an incredibly important and small feature with high impact on usability for Teams calling capabilities. In general, RNL resolves a caller’s phone number to contact information (for instance the contact’s display name). E.g. if…






