Microsoft Teams Music On Hold (MoH)

In this post I like to notify you about the upcoming support of Music On Hold (MoH) with Microsoft Teams. As of now MoH is planned to be released in June 2019. MoH will provide music to a caller as long as he/she is on hold by the callee, instead of silence.

Source: Weekly digest: Office 365 changes (Office 365 Message Center) May 13, 2019
Source: M365 Roadmap Featured ID 50796

Conclusion, opinion and summary

MoH is a basic telephony feature in my opinion. If there is no music you might think that the line is dead and you hang up after waiting for a while.

Well, please note, if someone would just mute his/her mic and let you wait in the line there is no MoH.

Additional Resources

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